Car Rental Agent CV

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Car Rental Agents are in charge of handling all the aspects of the car rental. They must provide outstanding customer service and help the customers choose an appropriate car in compliance with their needs and the location they are traveling to. Car Rental Agents usually work for car rental agencies or large corporations who provide rental services at the airport, bus or train stations. Car Rental Agents are considered salespersons in charge of selling leasing services to travelers, businessmen or people on vacation. A competent Car Rental Agent should have excellent interpersonal and negotiation skills, distributive attention and the ability to identify and meet the clients’ needs.

A Curriculum Vitae (CV) is like a business card. It should reflect the most important details about you and your professional life. It is mandatory to highlight the major steps of your career. Therefore, an attractive Curriculum Vitae (CV) for a position as a Car Rental Agent should contain all the relevant details about you. List your educational background, previous working experience, personal qualities as well as professional competencies that recommend you for the job.

Sample Car Rental Agent CV

Contact information

Name: Anna Sherwood
Address: Joy Street, New York
E-mail: anna.sherwood@example.com
Birth date: 13.10.1974
Marital Status: Single
Children: No
Driver’s License: B category, 1995

Introduction

From my point of view, a Car Rental Agent is responsible for providing leasing services to customers who want to rent cars.

Objective

I am looking for a position as a Car Rental Agent, where I can use my knowledge and customer services skills in order to provide high quality customer services.

Summary

Trustworthy, competent and reliable Car Rental Agent, with excellent interpersonal skills and wide experience, I am looking forward to join your team.

Skills and qualifications

  • Good oral and written communication skills;
  • Excellent organizational skills;
  • Efficient in time management;
  • Able to deal with stressful situations;
  • Excellent customer service;
  • Self-motivated and confident;
  • Problem solver and customer oriented;
  • Professional
  • Sociable and polite;
  • Responsible and focused;

Work experience

Car Rental Agent,
Total Car, 2007-present

Duties and responsibilities

  • Performing several clerical duties such as greeting clients, answering the phone, sending and receiving emails, making reservations for certain cars;
  • Identifying the clients’ needs and helping them choose the best car that will meet their expectations;
  • Handling the rental paperwork;
  • Handling the financial transaction;
  • Selling and closing rental insurances;
  • Handling the cleaning and gas refilling of the car;
  • Ensuring that cars are in good shape before renting them and after they are brought back.

Car Rental Agent,

Automotive Rental Car, 2000-2007

Duties and responsibilities

  • Filling out rental forms and rental insurances;
  • Reviewing the driver’s license and identification card;
  • Managing payments;
  • Handling clients complaints and clarifying misunderstandings;
  • Informing clients about the car rental terms and regulations;
  • Ensuring the cars are prepared, filled with gas and safe to drive.

Education and training

Bachelor’s Degree in Tourism, University of New York
High School Diploma

Achievements and affiliations

Member of the American Car Rental Association

Areas of interest

Economics

References

References available upon request